GENERAL BUSINESS TERMS FOR NATUIR PARTNERS
Last update: 03/07/2024
These terms of business (“Terms”) and any documents referred to in them set out the rules, principles and rights and obligations of NATUIR to NATUIR Partners of brand and constitute, when accepted by you, a binding agreement (“Agreement” or NATUIR Partner Agreement”). between the owner of the NATUIR Brand the company Slovanski Grand d.o.o., registered at Ulica Goсe Delčeva 1000 Ljubljana Slovenia VAT: SI84427345 (“NATUIR”, “us”, “we”, “our”) and you (“you”, “NATUIR Partner”) and supersede all previous agreements, representations or covenants. These terms of business are published on our website and we advise you to print them or save and keep a copy of these terms and all other documents that form part of the agreement.
DEFINITIONS
The following definitions apply in these Terms:
Code of Ethics and Rules of Conduct: a set of binding rules, which are part of the Reward System for NATUIR Partners, govern the conduct of NATUIR Partners towards NATUIR , customers and other NATUIR Partners;
Customer: any natural person, whether registered as a customer with NATUIR or not, who purchases NATUIR products online (for example, on the website) or by telephone, and in doing so operates wholly or mainly outside of his business , trade or profession;
NATUIR Shop: an electronic brochure or selling internet page on the official NATUIR Website that includes NATUIR product offers and recommended retail prices;
Calculation period: every calendar month, from the 1st to the last day of the month.;
NATUIR Commercial Programs: marketing, sales and incentive programs sponsored by NATUIR from time to time;
NATUIR Group: main management company of the NATUIR Brand and any entity directly or indirectly controlled by that company;
NATUIR products: nutritional supplements, cosmetics and related accessories sold under the NATUIR Brand: the online shop describes the main characteristics of the products;
NATUIR compensation plan: reward system for NATUIR partners is a document that explains the possibility of earning at NATUIR;
NATUIR trademarks: the NATUIR name, the NATUIR logo and the names of products or product lines that we manufacture, market, sell or distribute;
Policies and Procedures: The policies and procedures governing compensation and benefit provisions under the NATUIR compensation plan and Commercial Programs.
Prices: the prices of NATUIR products determined by NATUIR and shown on the price lists valid at the time of placing the order;
Territory: Slovenia, European Union countries;
Personal data: the data you provided when registering as a NATUIR Partner, as well as any additional personal data that you may provide to us from time to time; data relating directly or indirectly to customers, NATUIR Partners and other third parties whose data you collect or otherwise process during your relationship with NATUIR.
2. REGISTRATION AND MEMBERSHIP
2.1. Once we have accepted your application and assigned you a unique membership number, you will be registered as a NATUIR Partner. The conditions of your acceptance as a NATUIR Partner are set out in the “Membership” Rules section of the Code of Ethics and Code of Conduct.
2.2. Your membership as a NATUIR Partner will automatically expire: upon the one-year period from registration if you have not placed an order for 12 consecutive months.
2.3 If you do not renew your membership as a NATUIR Partner, your NATUIR Partner Agreement will expire automatically and all privileges for NATUIR partners will cease to apply to you, but you will remain registered as a NATUIR Customer if you are registered on the NATUIR website as a client. In accordance with the Terms for Online Customers and the Privacy Policy for Online NATUIR Customers, which will allow you to continue ordering NATUIR products. You will find more detailed information about upgrading, switching to another status and re-registration at the link.
2.4 A NATUIR Partner who has not completed an order for four consecutive months, which is defined by NATUIR as the minimum order for a Partner, loses his NATUIR Group. His group joins the upstream Partner who has made at least one minimum order for four months in a row. However, a partner who has lost his NATUIR Group membership, in accordance with this clause, remains as a NATUIR Partner until the automatic expiration of the period of 12 months, in accordance with clause 2.2.
2.5. You and NATUIR may terminate the Membership and this NATUIR Partner Agreement at any time as further set forth in the Terms.
2.6. Membership is binding on you and is not assignable or transferable to any other person without our prior written consent and in accordance with the requirements of the Code of Ethics and Code of Conduct.
2.7. Unauthorized registrations are not allowed. You hereby agree to be fully responsible for all claims, costs and amounts arising from such registration and to indemnify NATUIR and brand management company against all claims, costs and amounts arising from such unauthorized registration.
2.8. When registering:
2.8.1. In accordance with these Terms, you will be able to order NATUIR products and use and receive other benefits set forth in the NATUIR compensation plan and as stated in all policies and procedures; and
2.8.2. You will be required to strictly adhere to the rules in these Terms.
3. THE RIGHT TO WITHDRAW (SUSPENSION) AND CONSEQUENCES OF WITHDRAWAL FROM MEMBERSHIP
3.1. You may terminate your membership and terminate the NATUIR Partner Agreement at any time without giving any reason by giving us written notice of termination. As soon as we receive your notice, we will acknowledge receipt of your resignation.
3.2. If you choose to withdraw your membership and terminate the NATUIR Partner Agreement in accordance with this clause, you will not be registered as a NATUIR Member or NATUIR Customer.
4. PURCHASE OF PRODUCTS
A. SUBMISSION OF ORDERS
4.1. You can place orders on the official website of NATUIR by selecting the products you want to buy. Placing an order is considered your offer to purchase the selected products.
4.2. An order is considered to be placed when the following steps are completed:
4.2.1 when ordering online, you selected the products you want to buy using the “add to shopping cart” option; you can review and change the contents of the shopping basket at any time by changing the quantity of products, deleting products or removing the entire contents of the shopping basket;
4.2.2 you entered your unique coupon code for a personal discount in the appropriate field, which links this purchase to your NATUIR Partner account.
4.2.3 you have provided personal data necessary for delivery; and
4.2.4 you have selected the desired method of delivery and payment.
4.3. Once your online order is placed, it cannot be changed on the website; to make changes you must contact partners service within 2 hours from the moment you place your order at [email protected]
4.4. Once we have accepted your order, you will receive an order confirmation via email, which will form the sales contract. We may reject your order without giving a reason for rejection. We will fully refund any payments you have already made.
4.5. In addition to the order confirmation, you will receive details of the products that have been sent to you and any other necessary information.
4.6. If you place an order online, please note the following:
4.6.1 the concluded contract will not be saved or accessible: the contract consists of your order and conditions on the website (which can be saved or printed), or we can communicate them by other means of communication;
4.6.2 the contract can only be concluded in English and not in other languages;
4.6.3 NATUIR complies with the codes of conduct set out in clause 10 of these terms and conditions.
4.7. Confirmed and paid orders cannot be canceled except as described in clause 5.
4.8. Orders can be placed at any time during the day, except for certain limited unavailability at the end of the calendar month, when we calculate commissions for NATUIR Partners.
4.9 Not all products will always be available. If an item is out of stock at the time you place your order, we will try to notify you before completing your order so that you can exchange or remove the item from your cart.
4.10 If the attachment in the parcel with your order does not correspond to your order, claims regarding this matter will be accepted within 5 working days following the date you received the parcel. When filing a claim, please take a photo of the attachment and describe the problem. Claims are accepted to the following address: [email protected]
4.11 NATUIR Website is occasionally and temporarily unavailable due to maintenance or for various technical reasons. NATUIR is not responsible for such unavailability and will reject any claims made by customers or other visitors.
4.12 A Group order is two or more orders made by NATUIR Partners and combined into one parcel box. The rules and conditions for creating a Group order are described in the “Group orders and Disclaimer” .
B. PRICES AND PAYMENT
4.13 Unless otherwise stated, the prices of the products on the official NATUIR Website represent the full retail price of the products at the time of placing the order. All prices are shown in euro and include VAT.
4.14 We reserve the right to change prices at any time and at our sole discretion, but any change to the prices of products you select prior to placing an order will not form part of the mutual agreement unless we expressly agree to it.
4.15 Prices do not include carriage, delivery and other fees and charges or customs clearance, when delivering outside the European Union, which are clearly marked as additional costs to the price during the ordering process and may vary depending on the delivery method you have chosen. Payment for delivery is recalculated monthly, depending on changes in tariffs of logistics companies. You can see the shipping cost in your cart during checkout. Customs duties arising during delivery are not displayed at the time of ordering and must be paid by the Partner and the Client themselves before delivery of the order. NATUIR will not reduce the value of the contents of the parcel in order to reduce customs duties for the Partner or the client, each Partner or client must independently pay all customs expenses incurred as a result, in accordance with the current legislation of the recipient country.
4.16 Prices may be reduced from time to time. In accordance with the NATUIR Сompensation plan for NATUIR Partners or any other policy or commercial program, we may provide you with additional discounts. Any questions about price calculations can always be addressed to the Partners service at [email protected]
4.17 You can make payments by debit or credit card or by other means set out in these terms or any policy NATUIR. We accept most payment bank cards.
4.18 We reserve the right to work with a third party service provider for the purpose of approving payments. You will receive invoices and payment messages from this third party provider.
4.19 Information on payment methods is included in the policies and procedures. If you want additional information, please contact NATUIR Partners service at [email protected].
4.20 For the security of online card payments, all payment information is encrypted. Given that NATUIR cooperates with authorized payment service providers, credit card data is handled appropriately and in accordance with international payment card data security standards.
4.21 If we enable the option of recurring card payments, you will be able to explicitly choose and subscribe to this convenient payment method. All subsequent payments will then be authorized to your payment card at the time of placing the order and the amount will be debited at the time NATUIR ships the ordered products. You can cancel the recurring payment method at any time by visiting your profile in the Customer section (“My account”) and clicking on the “Payment methods” tab.
4.22 You agree to receive electronic invoices. On request, NATUIR can send you invoices in paper form.
C. DELIVERY AND TRANSFER OF RISK
4.23 Ordered products can only be delivered to countries where it is open on the official NATUIR website.
4.24 You will choose the place of delivery of the products during the ordering process.
4.25 We will process and deliver the order as soon as possible, but no later than 30 days after confirming the order. We will not be responsible for delays in delivery due to circumstances beyond our control.
4.26 Risk of loss of the Products and ownership of the Products shall pass to you upon delivery of the Products.
4.27 NATUIR shall not be liable if the products are not delivered, if they are delivered to an incorrect address, or if there is a delay in delivery if incorrect or incomplete personal information has been entered.
4.28 When arranging delivery by self-pickup of purchased products from our warehouse, all risks fall on the Customer (Partner, Member) at the moment the products leave the warehouse.
4.29 Orders delivered outside the European Union may be subject to additional duties during customs clearance. NATUIR is not responsible for these expenses; the buyer and Partner assume all risks associated with the occurrence of such expenses.
4.30 We reserve the right to unilaterally cancel your order at any time if we have reason to suspect that you are in breach of any of the Terms.
D. COMPLIANCE OF OUR PRODUCTS
4.31 We guarantee that NATUIR products are manufactured to highquality standards and the Code of Conduct.
5. RIGHT TO CANCEL ORDERS
5.1. We strictly adhere to the product returns rules applicable in the country where the purchase was made (for further information see paragraph 5.3).
5.2. Without prejudice to your right to cancel any order and return products, please check its contents upon receipt to ensure that it does not contain products that could be damaged in transit. You or the person receiving the products on your behalf must notify Customer Service immediately by filing a claim and describing the damage/defect. You can also send the request by e-mail to the address [email protected]
5.3. Right to return products and refund
5.3.1 You may cancel your order for Products without giving any reason during the period specified below in clause 5.3.2. This means that if you change your mind or for any other reason do not want to keep the product and the integrity of the Product packaging will be preserved, you can inform us of your decision to cancel the order within a reasonable period and you will receive a refund.
5.3.2 You may cancel an order at any time, including after receiving an order confirmation by email, but no later than 14 calendar days from the day the order was delivered to you.
5.3.3 To cancel an order, write to us by email at [email protected].
5.3.4 You will receive a full refund of the price you paid for the Products excluding shipping costs and other expenses incurred as a result of shipping the products. We may deduct the loss in value of any product supplied from your refund if the loss is due to your negligence. We will process your return as soon as possible and in any event within (a) 14 calendar days from the day on which we receive all supplied products from you, or (b) (whichever is earlier) 14 calendar days from the day on which you provide evidence, that you have returned the products, or (c) if the products have not been delivered, 14 calendar days from the day on which you notify us of the cancellation. If you have returned the Products to us because they are incorrect or different from the description, please see paragraph 5.3.5.
5.3.5 If you have returned products to us because they are incorrect, we will refund you in full the price of the incorrect product, any applicable delivery charges and any reasonable costs incurred in returning the product, related to this product only-
5.3.6 We may refund you to the credit card, debit card or other means you used to pay; in no case will you pay any fees for the refund.
5.3.7 If the products have been delivered to you:
5.3.7.1 you must return the products to us without undue delay and in any event no later than 14 calendar days from the day on which you made the order. The deadline is met if you send the products back before the expiry of 14 days;
5.3.7.2 you will be responsible for the direct costs of returning the Products, unless the Products are incorrect or different from the description (in which case see paragraph 5.3.5), ; and
5.3.7.3 it is your legal duty to keep the Products in your possession and to look after them while they are with you.
5.3.8 We are legally obliged to deliver products that are in accordance with the contract. As a buyer, you will always have legal rights in relation to products that are incorrect or different from the description. The refund policy in point 5.3 or in these terms and conditions does not affect these legal rights. Advice on your legal rights in the country where the purchase was made is available at the European Consumer Center Slovenia.
5.4 In addition, we guarantee the quality of all products under the NATUIR name, and confirm that production meets the highest quality standards. We are confident that our products will meet the expectations of our customers in every respect. Refunds do not apply to products that have been intentionally damaged or misused. Unless otherwise stated, returns and refunds under this clause will be made in accordance with the terms of the previous paragraphs in point 5.
6. OBLIGATIONS OF NATUIR PARTNERS
6.1. NATUIR Partners buy and can use NATUIR products or sell them on their own behalf and at their own risk. If you choose to sell NATUIR products, we will consider you as an independent person (self-employed) and not as an agent or employee of NATUIR . You will not have the authority to negotiate or mediate the conclusion of contracts between NATUIR and other NATUIR Partners and third parties. You will also have no authority to buy, sell or generally enter into contracts on our behalf or on behalf of any other company in the NATUIR Group. You understand and accept that you are not a “commercial agent” within the meaning of the applicable law of the country where the agreement was entered into, and that you are not entitled to compensation or damages upon termination of this relationship.
6.2. If you decide to sell NATUIR products and/or perform any of the activities in accordance with the NATUIR Compensation Plan or NATUIR Partner Rewards System, policies and procedures or commercial programs, you must obtain for yourself all permits, licenses and generally complete all registrations required by the laws of the country, where you operate, including data protection registration (see point 6.6), tax registration and tax returns. You are responsible for reporting and paying all taxes, duties, social security contributions and fees applicable to activities of this nature. Partners applying to receive a commission by bank transfer must sign an agreement with NATUIR (the Brand’s owning company) to provide services for NATUIR as part of their activities and agree that NATUIR can issue an invoice for payment for such services, on behalf of the Partner, unless the Partner himself provides such an invoice. You are solely responsible for ensuring that all aspects of the use of your customers’ personal data comply in all respects with national data protection and privacy legislation (see clauses 6.6 – 6.13).
6.3. Both you and your customers are subject to product returns and exchanges as described in the Terms. You understand and agree that it is your responsibility to notify your customers of their right to return products, and you will return products to us on their behalf.
6.4. You will maintain the image and reputation of NATUIR. It is forbidden to make any statements or take any actions that could be harmful to the image of NATUIR or its products. You will conduct your business in a lawful and ethical manner and will not make false, misleading or exaggerated claims about NATUIR products or earnings opportunities.
6.5. You understand that the NATUIR trademarks, our trade name and logo, our online tools and our databases are the property of NATUIR and you agree not to infringe them in any way. For the avoidance of doubt, the good name of NATUIR belongs to NATUIR. At our request, you will sign the documentation that we rightfully require to confirm this statement.
6.6. NATUIR Partner agrees and accepts that the terms of this Agreement and the materials referred to in it, including, but not limited to, NATUIR Compensation Plan or NATUIR Partner Rewards System, commercial programs, policies and procedures, including commercial programs, our databases ( including, but not limited to, any database containing personal information) and our online tools, proprietary information and objects of our intellectual property rights. The NATUIR Partner may not use them in whole or in part, except for the activities authorized in this Agreement.
6.7. You may be eligible for a benefit if applicable under the terms of the applicable commercial program or policies and procedures.
6.8. When presenting NATUIR products, NATUIR business opportunities or any paid promotional or educational material to other NATUIR Partners, you will strictly follow the Rules of Conduct and the Code of Ethics.
Responsibilities for data protection
6.9. As a NATUIR Partner, you may collect, record, store, use and update personal data. As the independent controller of such personal data, you warrant and agree to comply with all applicable data protection and privacy laws. In accordance with these laws, you may be required to register with the relevant data protection authority, unless you are exempt, and must comply with data protection principles. It is your responsibility to assess the need for registration and to carry it out if necessary and to comply with data protection principles.
6.10. If you wish to sponsor a customer to become a NATUIR Partner, you may obtain personal information directly from the customer. You must comply with our mentoring and sponsorship procedures, which we will communicate to you from time to time, and ensure that any use of personal information complies with applicable law.
6.11. In particular, you will take appropriate technical and organizational security measures to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular when the processing involves data transmission over a network, and against all other unlawful forms of processing. Taking into account the state of the art and the costs of implementation, these measures ensure a level of security appropriate to the risks posed by the processing and the nature of the personal data to be protected.
6.12. You will immediately notify NATUIR by email at [email protected] of any breach of security that may result in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal information and describe the nature of the incident and the records affected .
6.13. If at any time you receive a request from a customer or other data subject to exercise rights under data protection law, you will comply with that request to the extent required by applicable law and in accordance with any policy, procedure or training that NATUIR organizes for you from time to time.
6.14. You may process personal data only in accordance with the privacy notice sent to customers and other NATUIR Partners. Upon termination of your relationship with NATUIR, you warrant and agree to destroy without undue delay all personal information in your possession or under your control.
6.15. We expressly disclaim any liability for any penalties, costs, fees and, in general, any costs you may incur as a result of any breach of applicable data protection and privacy laws.
Marketing and commercial communication
6.16. You must specifically ask customers if they wish to receive marketing communications from you about NATUIR products, and you must obtain affirmative consent before sending such communications. You must keep records of the marketing preferences of all recipients of marketing communications, including a record of the date consent was given and the language in which confirmation was given. In every marketing message you send, you must inform the recipient of their right to opt-out from receiving future communications and how they can exercise that right, including by notifying you by email of their wish to opt-out. You agree and warrant that you will respect the wishes of any recipient of such communication.
6.17 Our online tools allow you to use the customer’s personal information to send marketing and other commercial messages under the following conditions:
6.17.1 you must mentor/sponsor a customer to become a NATUIR Partner, unless expressly agreed otherwise,
6.17.2 marketing and other commercial communications must relate only to NATUIR products,
6.17.3 the commercial or marketing message must be clearly defined as such,
6.17.4 the message must include your name and contact details as the sender of the commercial message and a valid email address (and/or other means, such as an unsubscribe link) through which customers can contact you to inform you that they wish to unsubscribe from receiving further marketing communications,
6.17.5 you must not send marketing messages to customers who have chosen not to receive them,
6.17.6 promotional offers such as discounts, premiums and gifts, if permitted by applicable law, must be clearly defined and the conditions to be met for participation must be easily accessible and presented clearly and unambiguously, and
6.17.7 the content of such commercial and marketing communications must comply with these Terms and all applicable laws relating to commercial communications.
6.18 Under no circumstances may you send marketing or other commercial communications on behalf of NATUIR.
7. OBLIGATIONS OF THE NATUIR BRAND
7.1 We will deliver all ordered products to you subject to availability.
7.2 We expressly exclude any liability related to product shortages.
7.3 In the event that you agree to the terms of this agreement and in accordance with your obligations under the laws of the country, you will receive directly from us, from another NATUIR entity or from a third party supplier all benefits / all payments owed to you under the NATUIR Compensation Plan or Reward System for NATUIR Partners, which is currently in force.
8. TERMINATION
8.1. Your Membership and NATUIR Partner Agreement may be terminated at any time with 1 month’s notice or with immediate effect in any of the following circumstances:
8.1.1 in the event that you make any statement or provide personal information that is materially inaccurate or untrue;
8.1.2 in the event that a claim is made against you in bankruptcy in any court or if you are unable to pay your debts to us when they fall due, if any;
8.1.3 in the event of a breach of any provision of the NATUIR Partner Agreement that cannot be corrected, or in the event of a breach of any provision of the Code of Ethics and Rules of Conduct;
8.1.4 in the event of a breach of any provision of the NATUIR Partner Agreement, including the documents referred to herein, and in the event that the remediable breach is not remedied within 14 days of receipt of written notice from us.
8.2 If your Membership and NATUIR Partner Agreement is terminated under any of the circumstances set out in this Article 8, you will no longer be registered as a Member.
9. HANDLING OF COMPLAINTS
9.1. NATUIR’s complaint handling procedure is described in the Code of Conduct.
9.2 You can always submit a complaint, question or request to the NATUIR Partners service at the address [email protected]. If you are not satisfied with the response of the customer service, you can contact the Chamber of Commerce of Slovenia.
10. CODE OF CONDUCT
NATUIR strictly follows the code of conduct of the Chamber of Commerce of Slovenia, and is guided by the requirements of the Seldia Code of Conduct (SELDIA Code of Conduct 2021). NATUIR requires its NATUIR Partners to adhere to these codes, as further described in the NATUIR Code of Ethics and Code of Conduct. Copies of these documents can also be obtained from the customer service at [email protected].
11. ERRORS AND CORRECTIONS
Although we make reasonable efforts to include accurate and up-to-date information on this website, we do not warrant or represent that the website will be error-free. Data entry errors or other technical problems can sometimes cause inaccurate data to be displayed. We reserve the right to correct any inaccuracies or typographical errors on our website, including pricing and availability of products and services, and accept no liability for such errors. We may also improve and/or change the features, functionality or content of the website at any time. If you see any information or description that you believe is incorrect, please contact Customer Service or Partners Service.
12. LINKS
12.1 We may provide links to third party websites or resources. The provision of such links does not constitute an endorsement of any information, product or service at that link. We are not responsible for the content or performance of any part of the Internet, including other websites to which this website may be linked or which may be accessed from this website. Please notify us of any errors or inappropriate material on web pages linked to from this site.
12.2 During your membership, you may be eligible to participate in referral-based promotions that use one or more online tools, systems or pieces of software (“Web Tools”). You have been granted a non-exclusive, non-transferable and limited license to use the Online Tools in connection with your membership. Participation in the Referral Promotion, including any benefits derived from participation, is conditioned upon your compliance with this NATUIR Partner Agreement and all applicable policies and procedures. NATUIR does not guarantee or warrant the availability or correctness of online tools used in connection with referral promotions. NATUIR reserves the right to automatically update, upgrade, generally change or remove any Referral Promotion and/or any of the Online Tools without prior notice.
13. GENERAL PROVISIONS
13.1. The NATUIR Partner Agreement, including these Terms, shall be governed by the laws of the country where the Agreement was entered into (Slovenia) and any disputes arising out of or in connection with your Agreement or these Terms shall be resolved only in the competent courts of that country, where the agreement was concluded. The courts of the country where the agreement was concluded will have non-exclusive jurisdiction.
13.2. If any provision of the Terms is illegal, void or for any reason unenforceable, the invalidity of such provision shall not affect the validity of the remaining Terms.
13.3. The failure of NATUIR to enforce any of the provisions set forth herein shall not be deemed a waiver of their enforceability.
13.4. As an independent NATUIR Partner, you acknowledge and agree that we reserve the right to unilaterally review, modify or amend the NATUIR Partner Agreement – including these Terms, the NATUIR Commercial Program (the NATUIR Partner Program for Members), the NATUIR Compensation Plan or NATUIR Partner Rewards System (including the Code of Ethics and Rules of Conduct) and any of our commercial programs and policies and procedures. Amendments to your NATUIR Partner Agreement may result from (i) adjustments necessitated by market conditions; (ii) changes in applicable laws and regulations; (iii) changes to NATUIR compensation plans; (iv) reorganization of NATUIR’s business and sales structure; (v) changes in the registration process and registration requirements; (vi) changes to any codes and rules established by direct selling associations under which NATUIR operates; and (vii) any other changes affecting NATUIR’s business model. Any revisions, changes or additions to these Terms will be posted on our website and/or properly communicated to you via registered email and will take effect on the date specified in the posting/notice, but never earlier than 15 days. It is your responsibility to keep yourself familiarization of any such changes on a regular basis.
13.5 You will be required to accept any such changes to your NATUIR Partner Agreement referred to in clause 13.4 as a condition of your remaining as a NATUIR Partner, including your future use of the Website and ordering of Products through it. We may need your express acceptance, otherwise we will assume that you agree to the changes if you continue to order products after the changes are implemented. Failure to accept such changes within 4 months of the changes taking effect will result in the immediate termination of your NATUIR Partner Agreement, but you will remain registered as a NATUIR Customer in accordance with the General Terms and Conditions for Online Customers and Members and the Privacy Notice for Online Customers and Members. You accept that such condition is sufficient and expressly waive any compensation for such termination.
13.6 NATUIR may assign or transfer this Agreement or any part of it to any company within the NATUIR Group.
13.7. We may send you alerts, notifications, emails, regular mail and generally communicate with you. You can update your marketing communications preferences at any time by logging into your user preferences. By accepting these Terms, you agree that NATUIR will send you all other information/communications relating to your contract and/or your orders in a durable medium other than paper (i.e. via e-mail or any other means addressed to on you, which enables the storage of information in a way that is accessible for future use, for a sufficiently long period and enables unchanged reproduction of this information).
13.8. Any notice given under this Agreement sent by overnight registered mail or first class mail to the address of the Party specified in this Agreement or to such other address as either Party shall from time to time notify the other in writing shall commence (i) in the case of overnight registered delivery from the day after such notice is given, and (ii) in the case of first class delivery from the second business day after such notice is given. If the notification is given in any other way, the notice period begins on the day of actual receipt of the notification.
13.9. The terms in this document take precedence over any other documents listed here.
14. PRIVACY NOTICE
14.1 Information on how we process your data can be found in NATUIR’s Privacy Notice.
14.2. We are committed to keeping all personal information confidential and secure (although we reserve the right to disclose this information in the circumstances set out below). We will store them on a secure server and will fully comply with all applicable data protection and consumer laws.
14.3 The following provides additional important information about NATUIR.
Name: NATUIR
Owner: SLOVANSKI GRAND d.o.o.
Address: Ulica Goce Delčeva 36, 1000 Ljubljana, Slovenia
Contact information: General e-mail address: [email protected], E-mail address for NATUIR Partners: [email protected]
Business register: registration number 6535615000
Tax number: 84427345
15. CONTACT US
If you have any concerns about the NATUIR Partner Agreement, including these terms and conditions, please send us an e-mail at [email protected]. We will do our best to resolve any issues, which you will draw our attention to.
AGREEMENT GDPR
By filling out the requested personal and other data that will be necessary for my activities and cooperation with the NATUIR brand, I declare:
that I am aware, agree, expressly authorize and authorize the company Slovanski Grand d.o.o., Goce Delčeva street 36, 1000 Ljubljana, Slovenia, to create, collect, manage, transfer, use, process and store my personal and other data that I have entered in this form , in order to receive and process my order, request or question, or answer and establish contact or communication, in accordance with my business activities as a NATUIR Member or NATUIR Partner and/or the concluded service agreement, according to which Slovanski Grand d.o.o may use multiple communication channels (e.g. telephone, postal mail, email, etc.). Slovanski Grand d.o.o. collects and processes the personal data received in accordance with the Personal Data Protection Act (ZVOP 1) and the GENERAL DATA PROTECTION REGULATION of April 27, 2016 (Regulation (EU) 2016/679 of the European Parliament) and exclusively for the purposes of the registered activity;
that I understand and agree that my specified personal data is managed and processed or used by Slovanski Grand d.o.o. in the personal data base of this company;
that I am aware of the fact that I provide my personal data voluntarily and without any consequences in case of my refusal, and I am aware of my right to ask the personal data controller, in writing or orally, to provide me with the opportunity to view the catalog of collection of personal data relating only to my data; so that I can verify whether data relating to me is being processed or not; to enable me to view the personal data contained in the personal data directory and relating to me, and to enable me to decipher or copy it; provide me with a printout of the personal data contained in the personal data catalog concerning me; provide me with a list of users to whom personal data was provided, indicating when, on what basis and for what purpose; provide me with information about the sources on which the records contained in the catalog of personal data about me are based and about the method of their processing; provide me with information about the purpose of processing and the type of personal data processed and all necessary explanations in this regard, as well as explain to me the technical or logical-technical decision-making procedures if automated decision-making is implemented through the processing of my personal data;
that I am aware of my right to ask the data controller to request additions in writing or orally,
correction, blocking or deletion of my personal data that I prove to be incomplete, inaccurate, outdated or that it was collected or processed in violation of the law, as well as to inform all users of my personal data (solely within the framework of my activities and interaction with the Slovansky Grand d .o.o.) about their addition, correction, blocking or deletion, as well as inform other processors of personal data with whom Slovanski Grand d.o.o. collaborates and to whom he provided these data before they were supplemented, corrected, blocked or deleted:
for and before using personal data for other purposes, the company Slovanski Grand d.o.o. will receive the appropriate consent of the Client, Member or Partner of NATUIR;
I, who have agreed to these consents to the processing and storage of personal data, also know:
that the personal data collected in this way will be used only to achieve the above-mentioned purpose of cooperation in accordance with the concluded Service Agreement, GENERAL BUSINESS TERMS FOR NATUIR PARTNERS, as well as the NATUIR Code of Ethics and annexes to the Code of Ethics;
with the right of access to a professional interpretation of the personal data collected in this way;
that personal data collected in this way may be shared only with such users as permitted by law and with others only on the basis of my express consent;
with the right to see to whom the personal data collected in this way was transferred;
with the right to be forgotten and deleted – if I no longer want my personal data to be processed and provided there are no legitimate reasons for their continued storage, I can request the deletion of my data of other persons related to my activities as a NATUIR Partner or NATUIR Member or Client NATUIR;
the right to know how long personal data is stored:
the right to demand correction or with the right to legal remedy – filing a complaint:
with the right to portability of personal data.
The consent is signed electronically, and is stored in the records of the company Slovanski Grand d.o.o., and which I can print for personal use.
