Terms & Privacy

Effective Date: 22 December, 2023

Terms of Use of the Natuir Website

The password-protected parts of the Natuir Website are intended exclusively for Affiliates of Natuir, Natuir Partners, Natuir Members and their customers.

Please note: Passwords should not be given to third parties and must be protected from unauthorized access. If you become aware of any unauthorized use of your password, you must notify Natuir immediately via the contact form on the Natuir website. Natuir disclaims any liability and responsibility for damage caused as a result of improper use of passwords.

All personal data provided to Natuir while using the Natuir Website will be handled in accordance with the Website Privacy Policy. If you register or log in as an Affiliat of Natuir, Natuir Partner, Natuir Member the Privacy Policy for Natuir Members applies in addition. If you register or log in as a Customer, the Privacy Policy for Customers applies in addition.

All information provided to Natuir during the use of the Natuir Website must be correct, complete, and up to date. If we have reason to believe that incorrect, incomplete or outdated information has been provided, access to the Natuir Website may be limited or blocked.

The Natuir Website and materials made available on the Natuir Website are protected by intellectual property rights, including copyrights, trade names and trademarks, including the name “Natuir” and the Natuir logo, and belong to the owners of the Natuir brand, can be used under license from Natuir or with the permission of the owners of the Natuir brand. Materials protected by such intellectual property rights include the design, layout, look, appearance, graphics, photos, images, articles, stories and other materials available on the Natuir Website (collectively, “Website Materials”).

Website Materials may only be reproduced, distributed, published or otherwise publicly presented based on a prior written consent by Natuir. As an exception to this rule, Natuir grants Affiliats of Natuir, Natuir Partners, Natuir Members a limited, non-exclusive, revocable license to use Website Materials solely for the purposes of operating their business with Natuir by downloading, storing, printing, copying, sharing and displaying Website Materials, provided that the Material is unaltered and the source of information is quoted in case any Website Materials are disclosed to third parties. Should you have additional questions on the use of the Website Materials, please contact us through the Contact Form.

The right to use the password-protected parts of the Natuir Website ends upon termination of Natuir membership without the need for any further actions by Natuir. In the event of termination, the ex member must delete or destroy all stored, printed or copied materials, unless they must be retained to comply with legal requirements.

We may link to other websites which are not within our control. We are not responsible or liable for the information or materials made available by such third party websites. We encourage you to read the terms of use and privacy statements of all third party websites before using such websites or submitting any personal data or any other information on or through such websites.

Inserting links from third party website to www.natuir.com requires prior written consent from Natuir. Should you wish to establish link from other websites, please contact us through the Contact Form.

Within the limits established by law, neither Natuir nor its affiliates shall be liable for any direct, indirect, consequential or other damages what so ever, including but not limited to property damage, loss of use, loss of business, economic loss, loss of data or loss of profits, arising out of or in connection with your use or access to, or inability to use or access the to the Natuir Website, to its applications and to the member’s personal account with all its contents.

Natuir will use reasonable efforts to ensure that the information and materials provided on this Website are correct. However, Natuir cannot guarantee the accuracy of all information and materials and does not assume any responsibility or liability for the accuracy, completeness or authenticity of any information and materials contained on this Website. We do not warrant that the operation of this Website will be uninterrupted or error-free, or that this Website is free from viruses or other components that may be harmful to equipment or software. Natuir does not guarantee that the Natuir Website will be compatible with the equipment and software which you may use and does not guarantee that the Natuir Website will be available all the time or at any specific time.

You agree to indemnify, defend and hold Natuir and its affiliates harmless from any liability or loss, related to either your violation of these Website Terms of Use or your use of the Natuir Website.

In case of a violation of these Website Terms of Use, particularly in case of use of the Natuir Website or individual elements of the Natuir Website for other than its intended use, access to the Natuir Website may be restricted or blocked.

Natuir generally reserves the right to partially or entirely alter, block, or discontinue the Natuir Website or its content at any time and for any reason.

Should one of the provisions of these Website Terms of Use be invalid or declared invalid by a court, this will not affect the validity of the remaining terms.

The use of the Natuir Website and these Website Terms of Use are governed by the laws of Slovenia. Unless otherwise provided by law, the courts of Slovenia have exclusive jurisdiction and venue for any disputes arising from or in connection with the use of the Natuir Website or these Website Terms of Use.

Privacy & cookies

This Privacy Notice describes how Natuir (“AII”) and owner of the brand Slovanski Grand d.o.o (Dunajska cesta 106, 1000 Ljubljana, Slovenia) (together, “Natuir” or “we” or “us”) use personal data collected or received from visitors (“Visitors” or “you”) of this website (“Website”). It describes how we collect or receive your personal data, the types of personal data we process, how we use, share and protect these data, how long we retain these data, your rights with respect to the processing of your personal data, and how you can contact us about our privacy practices. We act as joint controllers in relation to your personal data.
If you are an Natuir Partner or Natuir Member, please read Affiliate Program Operating Agreement and Privacy Notice accessible when you log in to the Website as an Member (https://partners.natuir.com/program-legal/terms), which includes information about how process your personal data when you are logged in on the Website as an Member or Partner. If you are a Registered Customer, please read our Registered Customer Privacy Notice accessible when you log in to the Website as a Customer, which includes information about how we process your personal data when you are logged in on the Website as a Customer.

How We Collect and Receive Personal Data from You

Our website address is: https://natuir.com. Where we ask you to provide us with your personal data, we will indicate whether providing the personal data is a statutory or contractual requirement, or a requirement necessary to enter into and/or facilitating a contract, as well as whether you are obliged to provide the personal data and of the possible consequences of a failure to provide the personal data.

Natuir collects and receives personal data from Visitors in various ways, such as:

When you contact us through the various communication channels provided on the “Contact Us” webpage of the Website, we collect personal data and other information that you provide. Examples of such personal data include e-mail addresses, telephone numbers or online forms. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

What are cookies?

How do we use cookies?

Manage cookie preferences

You can change your cookie preferences any time by clicking the button with the image of a cookie in the lower left corner of the site page. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/

Safari: https://support.apple.com/

Firefox: https://support.mozilla.org/

Internet Explorer: https://support.microsoft.com/

If you are using any other web browser, please visit your browser’s official support documents.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

You have a choice regarding the use of Cookies as described in this policy. Please note that rejecting or removing certain Cookies may result in inadequate Services. You can adjust your web browser settings, usually located in the ‘Options’ or ‘Preferences’ menu of your browser. In order to delete stored Cookies or to change these settings, the following links may be helpful:

If you are primarily concerned about third-party Cookies generated by advertisers, and you live in the US, Canada, Europe or the UK, you can also opt out from the collection of your data by our advertising partners who participate in the Digital Advertising Alliance. Opt-out by visiting:

In addition, on your mobile device, you can change your device settings to control whether you see online interest-based ads. Please note that when you get a new computer, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading certain browsers), you may also clear the opt-out Cookies installed once you opt-out, so an additional opt-out will be necessary to prevent additional tracking.

For detailed information on how to manage or delete cookies, visit https://www.aboutcookies.com/https://allaboutcookies.org/http://www.youronlinechoices.co.uk/.

We only process your personal data to the extent it is necessary:
1. For the performance of an agreement with us or in order to take steps at your request prior to entering into an agreement with us;
2. To comply with our legal obligations, including to:

  • Comply with laws which require us to retain records; and
  • Comply with any other laws which may be applicable to us.

3. For the purpose of our legitimate interests, including to:

  • Address your comments or inquiries;
  • Communicate with you;
  • Operate, evaluate, and improve our products, business, and services, including by:
    – Tracking and analyzing your use of our services;
    – De-identifying your personal data in order to carry out analysis on information which does not identify you;
    – Improving our services;
  • Prevent and protect you, us, and others against fraud, unauthorized transactions, claims, and other liabilities;
  • Ensure compliance with company policies and industry standards;
  • Process personal data for internal administrative purposes.

Natuir does not sell, rent, or trade your personal data. We do share your personal data among us as joint controllers and with:

  • Related entities operating direct selling businesses around the world under the company name Natuir, to whom it is reasonably necessary or desirable for Natuir to disclose personal data;
  • Providers of infrastructure- or platform- or software-as-a-service solutions, software development services, information system maintenance services, record management services or marketing services;
  • Government authorities or other third parties, if required or allowed otherwise by law or reasonably necessary to protect the rights, legal interests, property, or safety of you, others, or ourselves.

We transfer the personal data we collect about you to entities within the Natuir organization, as well as to third-party service providers that process personal data on our behalf. Some of these companies and service providers are located in countries other than the country in which the personal data was originally collected. The laws of those countries may not have the same level of data protection as the country in which you initially provided the personal data. When we transfer your personal data to other countries, we will protect that personal data as described in this Privacy Notice and in accordance with applicable law.

For personal data originating from the European Economic Area (“EEA”) that are transferred to countries that have not been recognized by the European Commission as providing an adequate level of data protection, we have put in place contractual safeguards (based on the European Commission’s Standard Contractual Clauses for data transfers outside the EEA) or rely on an equivalent legal mechanism to ensure that your personal data remain protected. For more information on the safeguards we have put in place to protect your personal data when transferred outside the EEA (including how to obtain a copy or consult these safeguards), please contact us at [email protected].

We maintain appropriate technical and organizational security safeguards designed to, protect the personal data we process against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.

We store personal data as long as necessary to fulfil the purposes for which we collect the data (see above under “How We Use the Personal Data We Collect”), except if required or allowed otherwise by law. Please contact us using our contact details provided below if you have any questions with respect to our data retention practices.

The Website may contain links to websites maintained by third parties, whose information and privacy practices are different than ours. We are not responsible or liable for the information or privacy practices employed by such third parties. We encourage you to read the privacy statements of all third party websites before using such websites or submitting any personal data or any other information on or through such websites.

Natuir may update this Privacy Notice from time to time. We will notify you of any significant changes to this Privacy Notice on the relevant Natuir websites, in official Natuir publications, or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification.

Subject to the relevant legislative provisions, you have the following data protection rights:

The right to access

You have the right to obtain confirmation as to whether or not your personal data are being processed and, where this is the case, access to the personal data. You also have the right to ask us for a copy of your personal data.

The right to rectification

You have the right to ask us to rectify personal data about you that you think are inaccurate. You also have the right to ask us to complete data you think are incomplete. This right always applies.

The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your data where there’s no compelling reason for us to keep using the data. This is not a general right to erasure; there are exceptions, e.g. if we have a legal obligation to keep your data.

The right to restriction of processing

You have the right to ask us to restrict the processing of your personal data in certain circumstances.

The right to data portability

This right only applies to personal data you have given us. You have the right to ask that we transfer the data you gave us to another organization or give the data to you.

The right to withdraw consent

Where you have provided us with consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has been carried out based on your consent prior to the withdrawal.

The right to object

When we process your personal data for purposes of pursuing our legitimate interests, you have the right to object to such processing at any time. If you object, we will stop the processing unless we have strong and legitimate reasons to continue using your data.
If you would like to learn more about any of these rights, please contact us at [email protected].

The right to lodge a complaint

If you have concerns about the way we handle or process your personal data, please contact our Privacy Office (contact details below) who will investigate the matter and report back to you. If you are still not satisfied after our response, depending on the law of the country where you live or work, you may have the right to complain to a data-protection regulator.

If you have any inquiries about this Privacy Notice, if you would like to update information we have about you, or if you wish to exercise your data protection rights, you may contact via the contact form or our by e-mail [email protected].


The Natuir.com website and internet shop, the Natuir brand, and the brand owner and brand management company are not responsible for the consequences of the use of products purchased through the online shop www.natuir.com, which are caused by use that does not comply with the instructions for the use of these food supplements, cosmetics and other products.

All information on the website www.natuir.com is only useful as a source of general information and is not a substitute for a consultation with a doctor or pharmacist. In relation to your medical condition or illness, you must contact your personal doctor or pharmacist.

Before use, carefully read the instructions! Talk to your doctor or pharmacist about the risk and side effects.